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Getting Started

Items Out Of Stock?

Whenever an online retailer changes an item's stock — even by adding a single unit — the monitor will detect it and post a notification in Discord.

It's very unlikely the monitor is sending false or incorrect pings. Monitors detect real changes on the retailer's website.

If you click a restock notification and the item is already out of stock by the time the page loads, this usually means one of two things:

The restock quantity was very low and another shopper checked it out before you arrived.

The restock was scooped up by bots or other automated checkout software.

To stand the best chance on a drop or restock, there needs to be enough stock to give you time to check out.

Repetitive pings or notifications?

If a monitor channel is repeatedly pinging an item in a way that feels excessive or wrong, reach out to our support staff. We can remove items or tune the monitor to help.

The next guide walks through how to get support in PokeNotify.